{"id":36650,"date":"2021-01-22T13:55:09","date_gmt":"2021-01-22T12:55:09","guid":{"rendered":"https:\/\/idsurvey.fluidhub.it\/why-the-dont-know-answer-compromise-your-survey-data\/"},"modified":"2024-07-22T10:04:00","modified_gmt":"2024-07-22T09:04:00","slug":"why-dont-know-answer-compromise-your-survey-data","status":"publish","type":"post","link":"https:\/\/www.idsurvey.com\/en\/why-dont-know-answer-compromise-your-survey-data\/","title":{"rendered":"Why the \u2018don\u2019t know\u2019 answer compromise your survey data"},"content":{"rendered":"

We think there\u2019s a common and underestimated error that can compromise your survey data. When filling a questionnaire, it\u2019s not rare to find \u201cdon\u2019t know<\/strong>\u201d as a possible answer option.<\/p>\n

In this article, we analyze the \u201cdon\u2019t know\u201d issue with pros and cons.<\/p>\n

Let\u2019s start from the conclusion: why giving the respondent the possibility to answer \u201cdon\u2019t know\u201d is a bad choice for the survey data?<\/p>\n

Because you\u2019re giving the interviewee thepossibility to cut across the questionnaire\u00a0<\/strong>without focusing on the question nor the answer.<\/p>\n

If so, why the \u201cdon\u2019t know\u201d is still so frequently used in questionnaires?<\/p>\n

A lot of companies think\u00a0it can help the respondent<\/strong>\u00a0during the compilation and limit inaccuracy.<\/p>\n

The general idea is that it\u2019s better not to answer rather than giving a random and inaccurate response.<\/p>\n

This strategy makes things more difficult.<\/p>\n

 <\/p>\n

Respondents\u2019 categories<\/h2>\n

Let\u2019s split our survey respondents into\u00a0two categories<\/strong><\/p>\n